1xbetmobi Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

1xbetmobi ("we", "us") takes your privacy seriously. This Privacy Policy ("Policy") describes what information we collect when you use the 1xbetmobi platform, why we collect it, and how we keep it secure.

By using the 1xbetmobi website or mobile app, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the platform.

2 What information we collect

1xbetmobi collects two types of data:

Information you provide directly:

• Name, date of birth, gender
• Email address & mobile number
• Home Address
• National ID or passport number (for KYC verification)
• Payment method details (bKash number, bank account, etc.)

Automatically collected information:

• IP address & device type
• Browser and operating system information
• Which pages you visited on the platform and for how long
• Login time and logout time
• Betting & gaming history
• Transaction history

3 Purpose of Data Use

1xbetmobi uses the data it collects for the following purposes:

Your data will only be used for the purposes stated above. For any other use, your consent will be obtained beforehand.

4 Data sharing & disclosure

1xbetmobi never sells your data. However, information may be shared in the following limited circumstances:

• Service provider partners: Payment gateways (bKash, Nagad), game providers, and IT service providers receive data only for specific purposes and are bound by our confidentiality agreements.
• Law enforcement agencies: We may be required to disclose data in response to a court order or government directive.
• Fraud Prevention: Information may need to be disclosed to regulatory authorities to prevent money laundering or fraud.
• Business transfers: In the event of a company merger or acquisition, data may be transferred, but the same privacy policy will continue to apply.

5 Cookie Policy

1xbetmobi uses several types of cookies on the platform:

• Essential Cookies: Maintaining login sessions, security tokens — the platform cannot function without these.
• Functional Cookies: To remember your preferred language, theme, and other settings.
• Analytics Cookies: To understand which pages on the platform are used most and where issues occur.
• Marketing cookies: To show you relevant ads and offers. You can opt out of this at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling certain essential cookies may affect platform functionality.

6 Data Retention Period

1xbetmobi does not retain your data longer than necessary. The general rule is:

• Active account data: retained for as long as the account remains active.
• After account closure: data is typically retained for up to 5 years as required by law.
• Transaction data: up to 7 years, in accordance with financial regulations.
• Gaming logs: up to 3 years.
• Cookie data: typically 30 days to 1 year.

Once the retention period ends, data is securely deleted or anonymized.

7 Your rights

You have the following rights regarding your personal data:

• Right to Know: You can find out exactly what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate information.
• Right to erasure: You can request that your data be deleted under certain circumstances.
• Right to restrict processing: You can request that data processing be restricted in certain cases.
• Right to data portability: You can export your data in a portable format.
• Right to object: You may object to certain types of data processing.
• Marketing Opt-Out: You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, email us at support@1xbetmobi.bid or reach out via live chat. We will respond within 30 business days of receiving your request.

8 Minor's Privacy

1xbetmobi strictly follows an 18+ policy. We do not knowingly collect data from anyone under the age of 18.

If a minor has created an account, or if a parent or guardian discovers that their child is using 1xbetmobi, please contact us immediately. We will delete that account and all associated data.

9 Third-party links & services

The 1xbetmobi platform integrates certain third-party services such as game providers and payment gateways. These third parties operate under their own privacy policies.

1xbetmobi is not responsible for the privacy practices of these third-party organizations. However, we only work with partners who meet our privacy standards.

10 Security Measures

1xbetmobi has implemented the following technical and organizational measures to protect your data:

• SSL/TLS encryption: All data transmissions are encrypted.
• AES-256: Encryption of stored data.
• Two-factor authentication (2FA): An extra layer of security for account logins.
• Firewall & DDoS protection: Protecting servers from external attacks.
• Regular security audits: By third-party experts.
• Staff training: All staff are trained in data protection practices.

In the event of a security breach, affected users will be notified within 72 hours.

11 Privacy policy updates

1xbetmobi may update this Privacy Policy as needed. When changes are made:

• The last updated date at the top of this page will reflect any changes.
• A notice will be posted on the platform for any significant changes.
• You may be notified via your registered email.

Continued use of the platform after any changes will be considered your acceptance of the updated policy.

12 Contact & complaints

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@1xbetmobi.bid
• Live Chat: Click the button at the bottom of the platform (24/7)

We aim to provide an initial response within 15 business days and a final resolution within 30 business days of receiving a privacy-related complaint.